Professional Overview:

Carolann has 25+ years of billing and collections experience with over 10 of those years in the legal industry. Before joining AAC, Carolann was the Revenue Controller for a major international law firm where she oversaw the billing and collections teams for the US offices, along with the ebilling and rates teams globally. She has extensive experience in system implementations, training and process review and improvement.

Background

Carolann attended St. John’s University and holds a Bachelor of Science in Finance.

Why AAC?

Coming from the vendor side, I was extremely impressed with the depth of knowledge and understanding the consultants from AAC brought to the table. As I considered a change, I thought about what was important to me and what I wanted to do next. Training and working with a team of great people were high on my list.

Ask Me About:

• Expert applications: Billing, Collections, Entity Manager and Rates

• System Testing and Problem-Solving

• Training Documentation

Worth Noting:

When not working I can be found spending time with my 2 kids and 2 dogs. I am getting accustomed to having both kids away at school so the next few months should be interesting. I enjoy the outdoors, especially the beach and all that comes with the summer months.